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At the Bank and asking questions about banking


What will I learn from the English lesson at the Bank?

During this English lesson you will learn how to open a bank account and what to say. The lesson also covers what type of account to ask for, what you need to open an account and how to close an account at a bank. The last part of the lesson is a list of various questions you might need to ask at a bank.

Going to the bank to open an account

When you have decided what bank you are going to use you will need to go into the bank to open an account.

What to say at the bank

Hello, I need to open a bank account please.

I want to open a bank account please.

What type of account?

There are a lot of different types of accounts that you can open the most common one in the UK is a savings account. For the purpose of this lesson we are will be talking opening a savings account. What you need to open an account and how to close an account at a bank. The last part of the lesson is a list of various questions you might need to ask at a bank.

What is a savings account?

A savings account allow you to deposit cash into which will earn you a small amount of interest. You are able to withdraw money at any time.

How to what type of account you want

I would like a savings account.

When you open an account the bank worker will only ask basic questions. They will ask you for your:

Full name.
Address
Photo ID, driving license, passport or ID card

Closing a bank account

There may be times when you need to close your bank account. Closing a bank account can be a lot of trouble and difficult.The reason banks do not like you to leave is they do not like people closing accounts.

Do not let this bother all you have to do is insist that they close it.

What to say to close an account

I would like you to close my bank account.

What they might ask you

Why do you want to close your bank account?
What is the reason that you want to close your account?
Why are you closing your account with us?

Please remember you don't have to give a reason just insist

I just don't use this account so I want to close it.

Some questions that you might ask in a bank

Can you tell me what I need to open a bank account?
Is it possible to have several bank accounts?
Will I have a online access with my account?
Can you explain how I will be able to access my account online?
Will I be able to use online banking to pay for my bills?
Can I pay all my bills online with this account?
What is the cost of the charge if I use my card in a different banks ATM?
Are there any charges with account I will be using?
Sometime I might need to use a deposit box will I be able to use it?
How do I rent a safe deposit box.
What is the cost of renting a safe deposit box?
Can you tell me how I can use safe deposit box?
What are the opening hours at this bank?
How many branches do you have?
Is it possible for me to take out a loan.

Learning vocabulary for banking and how to ask questions

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