Easypacelearning is Accepting returns and giving refunds
We offer a full refund if an item is faulty, not as described or doesn't do what it's supposed to.
We offer a refund for certain software if
- they're faulty, eg: The software links does not work
- If you are not happy with the contents.
Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.
Online Software refund can be requested for an order if customers submits request within 7 days of purchase. You have to request Refund by e-mail to firstname.lastname@example.org
We do not ask any questions and ensure Full refund is issued to the same card used for making the purchase within 1 week of successful submission of Refund request.
Proof of purchase
In some cases Easypacelerning Support team can ask the customer for proof that they have bought an item from Easypacelerning. This could be a sales receipt or other evidence such as a bank statement confirming the same. Easypacelerning Team will not disclose the Proof receipt to 3rd parties.