Hotel conversation between the receptionist and customer
Hotel reservation conversation between 2 people
A conversation between 2 people. A customer rings the Pine Tress Hotel and wants to book a room.
Conversation about booking a hotel room
Receptionist: Good morning, Pine trees Hotel. How can I help you today?
Customer: Hello, I would like to book a room for tonight / Friday, August 15th / the 20th till the 23rd.
Receptionist: What kind of room would you like?
Customer: I would like a double room, please.
Receptionist: Please hold on I will check .... I am afraid we only have single room available. Tomorrow we will have a double room
Customer: OK that will do. How much for a single room?
Receptionist: Forty pounds including vat / excluding vat / before vat.
Customer: Are meals included in that price?
Receptionist: Yes, your breakfast and dinner are included and are served in our dining room.
Customer: That’s great; I will take a single room for tonight and change to a double room tomorrow.
Receptionist: Can you give me your credit card details so we can book your room....
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Hotel making a booking - Reservation learning English
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